Використання чат-ботів у бізнесі
Abstract
Дана доповідь присвячена дослідженню можливостей та переваг використання чат-ботів у сфері бізнесу. This report is devoted to the study of the opportunities and advantages of using chatbots in the field of business. By analyzing the existing implementations of chatbots in business and their advantages, as well as studying potential disadvantages and problems that may arise when using them, the key aspects of this technology for improving the efficiency of communication with customers and optimizing business processes are identified.
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https://ir.lib.vntu.edu.ua//handle/123456789/41736