Use of information systems for automation of management processes at enterprises

Abstract

This study examines the role of information systems in automating management processes at modern enterprises in the context of digital transformation. It highlights how the integration of enterprise resource planning, customer relationship management, and decision support systems improves efficiency, data processing, and coordination across organizational units. The paper emphasizes the importance of real-time data access, business process integration, and the use of analytical tools for informed decision-making. Special attention is given to the impact of cloud technologies, big data, and artificial intelligence on enhancing management capabilities and competitiveness. The research concludes that despite implementation challenges, information systems are essential for optimizing resources, increasing productivity, and ensuring sustainable enterprise development.