An overview of the current progress of the HEI’s support systems from the entrants’ perspectives

Abstract

One of the strategically important processes of the higher education institution activity is the enrollment campaign. In the infor-mation and knowledge society, the effectiveness of its implementation depends on many factors, one of which is the use of information tech-nology. Therefore, the purpose of this paper is to examine current researches and determine the existing trends aims to support the decision-making of HEI`s and major from entrants perspective. This literature review uses Scopus and Web of Science databases and Google Scholar web search engine. Major findings include three lines of research that generate contributions on this topic: predicting the success of admis-sion, recommendation of the major or education institution, and investigation of factors influencing the entrant`s choice. The review indicates that the most common is the use of data mining to solve researches tasks. The results of this study allow us to identify key points that are critical at the initial stage of solving decision support issues and to detect the main future directions of research.