Development of software for integrated management of schoolchildren`s learning process in a language school

Abstract

This paper presents the development of software for the integrated management of schoolchildren`s learning process in a language school, conceived as a ‘single-window` system for a school manager. The solution covers the full learner lifecycle: initial enquiry handling and communications, booking trial and regular lessons, timetable management, subscription tracking, payment control, attendance monitoring, and managerial reporting. The study identifies key automation points in the school`s business processes and proposes a modular architecture with role separation (manager/teacher/administrator), integration of CRM, scheduling, subscriptions, and payments, and an API-based integration layer to connect external learning platforms and messengers. A comprehensive testing approach and a KPI evaluation plan are outlined to measure impact before and after deployment, including enquiry processing time, accounting accuracy, and renewal rate.