Емпатичні обчислення: подолання цифрового розриву та гуманізація технологій

Abstract

The paper explores the concept of "Empathetic Computing" as a strategic approach to the humanization of the digital environment. The role of empathy in bridging the "digital divide" and developing human-centric systems capable of recognizing and appropriately responding to the user's emotional state is examined. It is determined that the integration of emotional intelligence into AI systems enhances the inclusivity and accessibility of technology for diverse social groups.