Software support for monetisation and demand management in entertainment and game-oriented services

Abstract

The theses present software support for monetisation and demand management in entertainment and game-oriented services. The proposed tool combines an online booking engine, electronic confirmation, administrative catalogue management, pricing rules and analytical reporting. The system is intended for leisure businesses such as event organisers, quest rooms, VR clubs, board-game spaces, tours, and other session-based services, capacity, time slots, and customer experience directly influence revenue. We pay particular attention to availability control, prevention of overbooking, flexible cancellation handling, and indicators for evaluating demand by period, channel, and service category.