Notification and communication methods in information systems for residential complexes

Abstract

This paper examines notification and communication methods used in information systems designed for residents of residential complexes. The study analyses push notifications, email, SMS, in-app messaging, and WebSocket-based real-time communication. A comparative evaluation of these methods is performed with respect to delivery speed, reliability, and user engagement. The proposed unified web service architecture integrates multiple communication channels to ensure timely and effective information delivery to residents.