Невербальна комунікація в діловій сфері: як розпізнати брехню?

Abstract

У роботі досліджено невербальну комунікацію в діловій сфері як інструмент розпізнавання брехні.

The study examines non-verbal communication in the business sphere as a tool for detecting deception. The key non-verbal signals – gestures, facial expressions, posture, eye contact, and intonation – have been analyzed in order to identify indicators of false information during business negotiations. The key indicators of deception in the behavior of negotiating partners have been determined, and the practical significance of the acquired knowledge for improving the effectiveness of business communication and building trust in the business environment has been substantiated.