dc.contributor.author | Bilichenko, V. V. | en |
dc.contributor.author | Svershok, A. V. | en |
dc.contributor.author | Kyrylenko, T. M. | en |
dc.contributor.author | Біліченко, В. В. | uk |
dc.date.accessioned | 2020-03-30T17:14:36Z | |
dc.date.available | 2020-03-30T17:14:36Z | |
dc.date.issued | 2020 | |
dc.identifier.citation | Bilichenko V. V. The definition of the notion of passenger quality transportation services and the analysis of the main factors affecting it [Електронний ресурс] / V. V. Bilichenko, A. V. Svershok, T. M. Kyrylenko // Матеріали XLIX науково-технічної конференції підрозділів ВНТУ, Вінниця, 27-28 квітня 2020 р. – Електрон. текст. дані. – 2020. – Режим доступу: https://conferences.vntu.edu.ua/index.php/all-hum/all-hum-2020/paper/view/9634. | uk |
dc.identifier.uri | https://ir.lib.vntu.edu.ua//handle/123456789/29706 | |
dc.description.abstract | This article defines the concept of quality of transportation services and performance and a general analysis of the main factors that influence the formation of effective systems of quality management of services at transport enterprises. | en |
dc.language.iso | en | en |
dc.publisher | ВНТУ | uk |
dc.relation.ispartof | Матеріали XLIX науково-технічної конференції підрозділів ВНТУ, Вінниця, 27-28 квітня 2020 р. | uk |
dc.relation.uri | https://conferences.vntu.edu.ua/index.php/all-hum/all-hum-2020/paper/view/9634 | |
dc.subject | quality | en |
dc.subject | passenger transport service | en |
dc.subject | management | en |
dc.subject | development | en |
dc.subject | efficiency | en |
dc.subject | management of the transport company | en |
dc.title | The definition of the notion of passenger quality transportation services and the analysis of the main factors affecting it | en |
dc.type | Thesis | |
dc.identifier.udc | 656.076:338.47 | |
dc.relation.references | Kucheruk G. Quality of transport services: management, development and efficiency: Monograph. / G.Kucheruk. - K .: CHILDREN, 2011. - 208 p. | en |
dc.relation.references | Mirotin L. Organization of commercial work in road transport. / L. Mirotin. - M .: ECMI JSC, 1997. - 311 p. | en |
dc.relation.references | Topolnitsky O. Analysis, evaluation and monitoring of the quality and efficiency of the enterprise.
Methodical guide. / O. Topolnytskyi - K .: Derzhspozhyvstandart of Ukraine, 2003. | en |